Shipping policy
Shipping Policy
At Miami Engines, we are committed to providing efficient and reliable shipping services for our customers. Please review our shipping policy below:
1. Processing Time
- All orders are processed within 1-2 business days, excluding weekends and holidays.
- You will receive a confirmation email with tracking information once your order has shipped.
2. Shipping Methods and Rates
- We offer various shipping options, including standard, expedited, and priority shipping.
- Shipping rates are calculated based on the weight of your order and the shipping destination. Rates will be provided at checkout.
3. Delivery Time
- Standard shipping typically takes 5-7 business days.
- Expedited shipping typically takes 3-5 business days.
- Priority shipping typically takes 2 business days.
- Delivery times may vary depending on your location and carrier delays.
4. Shipping Restrictions
- We currently ship to the [U.S./Canada/International] only. International customers are responsible for any customs duties or taxes upon delivery.
5. Order Tracking
- Once your order is shipped, you will receive a tracking number via email to monitor your package’s delivery status.
- Please allow 24-48 hours for tracking information to update after shipment.
6. Damaged or Lost Items
- If your order arrives damaged, please contact us within 7 days of delivery with photos of the damaged items and packaging.
- If your package is lost or delayed by the carrier, we will assist you in filing a claim, but we are not responsible for delays caused by the carrier.
7. Returns and Exchanges
- Please refer to our sales rep rosa@miamiengines.com for information on returning or exchanging auto parts.
If you have any shipping questions, please don’t hesitate to contact our customer support team at rosa@miamiengines.com .